Got a question? Want to book a tour?  Get in touch. 

Whether you're ready to join, book a session, or just want to know more — drop us a message and the team will get back to you ASAP. 
Address:  
Vortex Performance Academy, Hare Ln, Chester, CH3 7DB 
Opening Hours 
Mon - Thurs: 6:00 - 21:30, Fri: 6:00 - 21:00,  
Sat: 8:00 - 16:00, Sun: 8:00 - 14:00 
Frequently Asked Questions 
Got questions? We've got answers. Can’t find what you’re looking for? Drop us an email and we’ll be happy to help! 
How do I cancel my membership? 
Please cancel your membership by emailing admin@vortexperformanceacademy.co.uk. Please note we operate a 30-day cancellation notice period. 
Can my family join Vortex Performance Academy? 
Yes, of course! Speak to one of the team at the gym, or email us at admin@vortexperformanceacademy.co.uk and we will set you up. 
 
Can I freeze my membership? 
Yes, just let us know and we'll action this for you. 
Can I hire the gym for an event? 
Depending on the type of activity, Vortex Performance Academy is available to rent. Please speak with one of the team to discuss your requirements. 
I work in the emergency services, do I get a discounted membership? 
All members in the emergency services, NHS, social care sector, and armed forces will receive a 10% discount on their membership fee. Provide your identity card at the gym and we'll get you set up